Ufficio prenotazioni: +39 0365 651095 - info@europasilvella.it
Orari ufficio: Mon-Fri 8:30-12:30, 13-17
Creating memorable experiences for guests by immersing them in the unique beauty and culture of Lake Garda. The goal is to offer activities, accommodation and services that reflect the uniqueness of the place, allowing guests to authentically connect with nature and local culture. It is about going beyond the typical tourist stay, offering experiences that leave a lasting impression in the memory of our guests.
We focus on putting people at the centre, creating a welcoming and empathetic atmosphere for guests and staff. We value customer service and the well-being of our employees, promoting professional and personal growth. We believe that business success comes from the satisfaction and well-being of our community, and we work hard to build a culture of mutual respect and support.
We are committed to continuous innovation to enhance the experience of staying at our campsite and resort. This includes introducing latest generation accommodations, advanced technologies, adopting sustainable practices and developing new services and experiences for guests. We aim to exceed expectations, adapt to emerging trends and the needs of modern travellers. We strive to offer an increasingly comfortable, efficient and memorable stay.
Our mission is to be a leader in excellence and innovation in tourism with a strong ethical commitment. We focus on quality, sustainability and hospitality of the highest rank, aiming to influence the industry and set new standards for open-air tourism. We collaborate ethically with industry exponents to elevate quality and sustainability, inspiring the industry towards more ethical and sustainable practices, thus contributing to the evolution of tourism.
Vediamo la crescita continua come fondamentale per la realizzazione personale e il benessere psico-fisico. Promuoviamo l'evoluzione e la maturazione emotiva del nostro team, incoraggiando la consapevolezza e lo sviluppo di competenze. Ci impegniamo a creare un ambiente che supporti la crescita individuale, riconoscendo il suo ruolo cruciale nel raggiungimento degli obiettivi personali e aziendali.
Central to our approach to work ethics is the recognition of the human importance and dignity of every individual. We are committed to building a work environment in which mutual respect and empathy are the fundamental pillars. We believe that the success of the company is intrinsically linked to the personal fulfilment of our employees. We can ensure an authentic and high-quality experience for our guests by creating a positive and stimulating environment, where staff feel valued and an integral part of our vision. Respect and mutual understanding are not only core values for us, but also essential elements in providing excellent service and creating a warm and welcoming atmosphere at our camp site.
Our dedication to environmental sustainability includes the annual adoption of eco-friendly practices, the use of renewable energy such as photovoltaic panels and the reduction of plastic consumption. We are committed to the monitoring and rationalisation of electricity consumption and the sustainable management of water resources. This ongoing commitment aims to preserve our planet for future generations, believing that small steps today lead to big changes tomorrow.
We consider active listening and empathy fundamental to creating a peaceful working environment. We value understanding and sharing thoughts and emotions, as this facilitates inclusive and respectful behaviour. We believe that empathy encourages trust, openness and collaboration, allowing everyone to express themselves freely. We promote an atmosphere where everyone is listened to and respected, helping to spread kindness and understanding within the team and towards guests.
Social inclusion is a fundamental pillar of our corporate philosophy. We constantly strive to create an environment that not only welcomes, but actively celebrates diversity in all forms. We are dedicated to providing accessibility and equal opportunities to all, both guests and team members, to ensure that everyone feels valued and fully part of our community. Our goal is to build an inclusive atmosphere, where respect and sense of belonging are felt by all.